THE ADVANTAGES OF HOSTED EXCHANGE
Email, collaboration and scheduling tools have become critical factors to the success of any business. Unfortunately, small- and mid-size businesses (SMBs) often lack a large IT budget or in-house team to implement and maintain the sophisticated messaging software they need. Yet SMBs need this critical toolset in order to succeed in the marketplace. Microsoft Exchange is used by the majority of large corporations for their email, calendars, contacts and files. Exchange powers the full collaboration functions of Microsoft Outlook, such as group calendars, contacts and file-sharing.
Exchange includes many features to help your employees boost their productivity by offering a consistent inbox, calendar and contacts experiences across the PC, browser and mobile phone.
Outlook/Outlook Web App features include:
- Conversation View: Groups messages from a single conversation together which can then be managed, moved and deleted.
- Single Page of Messages: All messages are displayed on one page regardless of the size of the folder.
- Nickname Cache: Helps users address email more quickly by providing a suggested name list as a new address is typed.
- Filters: Now easier to apply from a convenient dropdown menu with common options.
- Search: More powerful with advanced queries.
- View Shared Calendar and Contacts: Providing the ability to check schedules and availability of users.
- Presence: Colorful indicators to let the user know if their contact is available to chat.
- Instant Messaging (IM): Contains Lync instant messaging functionality within the client.
- SMS Sync: Exchange ActiveSync(R) now provides the ability to send and receive SMS text messages from OWA on devices with Windows 6.1 or later.
OWA is now available through multiple browsers, allowing you to easily deploy a feature-rich Outlook experience in Internet Explorer 7+, Firefox 3+ and Safari 3+ browsers.
Do More With Mobility
Plus, updated ActiveSync features available with Exchange extend productivity enhancements to mobile workers:
- Conversation View
- Nickname Cache
- Reply State: The icon update helps answer the question, “Did I handle that email yet?”
- Installable client: Upgrading email functionality no longer requires users to update their phones. All the latest features of Exchange are available to any mobile device that has Windows 6.1 or later.
Our HOSTED EXCHANGE SOLUTION
We provide the latest version, Exchange 2013, as a hosted service. You can subscribe to this on-demand service for a low monthly fee – instead of paying tens of thousands of dollars upfront for expensive servers and software licenses, hiring specialist IT staff to install and maintain the system and being responsible for a 24×7 infrastructure. We let you focus on your core business.
Hosted Microsoft Exchange means that we provide all hardware and software, then run and maintain it for you in one of our Tier-4 data centers. You pay a low monthly fee, and can access your email using Outlook or Entourage on your desktop, Outlook Web Access (OWA) in any web browser, or wirelessly from a device like the BlackBerry or iPhone.
What’s included in hosted Exchange
|Hosted Exchange from Jomar Hosting||In-house Exchange and IT staff|
|24×7 support||Yes||Yes, with Jomar Technologies|
|100% Data Protection Guarantee as part of our overall 99.999% SLA||Yes||–|
|Tier-4 data center with redundant power, cooling and network connections||Yes||–|
|Wireless options||Yes||Separate licenses and servers needed|
WHAT THIS MEANS FOR YOUR EMAIL
People running Exchange as their email server typically use Outlook as email. Among many advanced features, this lets them:
- Securely access email remotely via the web or a mobile device like a BlackBerry or iPhone
- View colleagues’ up-to-date calendars and schedule meetings
- Assign and manage company tasks on central ‘to do’ lists
- Manage contact information of employees and customers and access it anytime
Exchange is a quantum leap from basic POP3 or IMAP4 email, which is most suited for home and personal use, and makes your team much more productive through constant access to email, shared calendars and contacts.
To help you understand the productivity-boosting options that hosted Exchange offers, here is a comparison of Outlook/Exchange versus basic email options:
|POP3 / IMAP4|
|Send out meeting requests, then track and update them||Yes||–|
|Shared calendars and side-by-side calendar views||Yes||–|
|Access to personal and shared address books from remote locations||Yes||–|
|Single sign-on for email and network access||Yes||–|
|Connections over the Internet are secure||Yes||Some solutions|
|Server-side spam filtering||Yes||Some solutions|
|Ability to categorize email and flag it for follow up||Yes||Partial|
|Ability to add voting buttons to a messages||Yes||–|
|Automatic out-of-office reply||Yes||–|
|Ability to recall sent messages||Yes||–|
|Support for multiple-computer access||Yes||Partial|
|Access to email via Web browsers and mobile browsers, Outlook Mobile in Windows Mobile-based Pocket PCs, Pocket PC Phone Edition and Smartphones||Yes||Non-Microsoft products are typically required|
|Outlook Cached Exchange Mode for working with intermittent Web connection (eg dial-up)||Yes||Some solutions offer caching|
|Offline email, calendar, contacts, and public folder support||Yes||Partial|
|Access to public folders for sharing documents and information||Yes||Individual email folder access in IMAP|
|Basic email support for SMTP, POP3, and IMAP4||Yes||–|
|Easy management of Outlook and Exchange Server profiles across multiple machines to lower support costs||Yes||–|