Exchange Hosting

THE ADVANTAGES OF HOSTED EXCHANGE

Email, collaboration and scheduling tools have become critical factors to the success of any business. Unfortunately, small- and mid-size businesses (SMBs) often lack a large IT budget or in-house team to implement and maintain the sophisticated messaging software they need. Yet SMBs need this critical toolset in order to succeed in the marketplace. Microsoft Exchange is used by the majority of large corporations for their email, calendars, contacts and files. Exchange powers the full collaboration functions of Microsoft Outlook, such as group calendars, contacts and file-sharing.

Exchange includes many features to help your employees boost their productivity by offering a consistent inbox, calendar and contacts experiences across the PC, browser and mobile phone.

Outlook/Outlook Web App features include:

  • Conversation View: Groups messages from a single conversation together which can then be managed, moved and deleted.
  • Single Page of Messages: All messages are displayed on one page regardless of the size of the folder.
  • Nickname Cache: Helps users address email more quickly by providing a suggested name list as a new address is typed.
  • Filters: Now easier to apply from a convenient dropdown menu with common options.
  • Search: More powerful with advanced queries.
  • View Shared Calendar and Contacts: Providing the ability to check schedules and availability of users.
  • Presence: Colorful indicators to let the user know if their contact is available to chat.
  • Instant Messaging (IM): Contains Lync instant messaging functionality within the client.
  • SMS Sync: Exchange ActiveSync(R) now provides the ability to send and receive SMS text messages from OWA on devices with Windows 6.1 or later.

OWA is now available through multiple browsers, allowing you to easily deploy a feature-rich Outlook experience in Internet Explorer 7+, Firefox 3+ and Safari 3+ browsers.

Do More With Mobility

Plus, updated ActiveSync features available with Exchange extend productivity enhancements to mobile workers:

  • Conversation View
  • Nickname Cache
  • Reply State: The icon update helps answer the question, “Did I handle that email yet?”
  • Installable client: Upgrading email functionality no longer requires users to update their phones. All the latest features of Exchange are available to any mobile device that has Windows 6.1 or later.

Our HOSTED EXCHANGE SOLUTION

We provide the latest version, Exchange 2013, as a hosted service. You can subscribe to this on-demand service for a low monthly fee – instead of paying tens of thousands of dollars upfront for expensive servers and software licenses, hiring specialist IT staff to install and maintain the system and being responsible for a 24×7 infrastructure. We let you focus on your core business.

Hosted Microsoft Exchange means that we provide all hardware and software, then run and maintain it for you in one of our Tier-4 data centers. You pay a low monthly fee, and can access your email using Outlook or Entourage on your desktop, Outlook Web Access (OWA) in any web browser, or wirelessly from a device like the BlackBerry or iPhone.

What’s included in hosted Exchange

Hosted Exchange from Jomar Hosting In-house Exchange and IT staff
Software licenses Yes
Enterprise-grade hardware Yes
24×7 support Yes Yes, with Jomar Technologies
100% Data Protection Guarantee as part of our overall 99.999% SLA Yes
Tier-4 data center with redundant power, cooling and network connections Yes
Regular backups Yes Possibly
Anti-virus, anti-spam Yes Possibly
Wireless options Yes Separate licenses and servers needed

WHAT THIS MEANS FOR YOUR EMAIL

People running Exchange as their email server typically use Outlook as email. Among many advanced features, this lets them:

  • Securely access email remotely via the web or a mobile device like a BlackBerry or iPhone
  • View colleagues’ up-to-date calendars and schedule meetings
  • Assign and manage company tasks on central ‘to do’ lists
  • Manage contact information of employees and customers and access it anytime

Exchange is a quantum leap from basic POP3 or IMAP4 email, which is most suited for home and personal use, and makes your team much more productive through constant access to email, shared calendars and contacts.

To help you understand the productivity-boosting options that hosted Exchange offers, here is a comparison of Outlook/Exchange versus basic email options:

Exchange Server
POP3 / IMAP4
Group scheduling Yes
Send out meeting requests, then track and update them Yes
Shared calendars and side-by-side calendar views Yes
Access to personal and shared address books from remote locations Yes
Single sign-on for email and network access Yes
Connections over the Internet are secure Yes Some solutions
Server-side spam filtering Yes Some solutions
Ability to categorize email and flag it for follow up Yes Partial
Ability to add voting buttons to a messages Yes
Automatic out-of-office reply Yes
Ability to recall sent messages Yes
Support for multiple-computer access Yes Partial
Access to email via Web browsers and mobile browsers, Outlook Mobile in Windows Mobile-based Pocket PCs, Pocket PC Phone Edition and Smartphones Yes Non-Microsoft products are typically required
Outlook Cached Exchange Mode for working with intermittent Web connection (eg dial-up) Yes Some solutions offer caching
Offline email, calendar, contacts, and public folder support Yes Partial
Access to public folders for sharing documents and information Yes Individual email folder access in IMAP
Basic email support for SMTP, POP3, and IMAP4 Yes
Easy management of Outlook and Exchange Server profiles across multiple machines to lower support costs Yes